Vandalism
Intentional damage to access elements without the aim of theft: sabotaged locks, scratched closures, torn-off remotes or smashed bells. It affects above all communal entrances, premises and communal areas of urbanisations. Against it, escutcheons with a sliding cover, protected locks and lighting of the access work well, simple measures that greatly reduce the exposure of the most punished point.
Video entry system
A system that combines audio and image to identify whoever is calling before opening. It consists of an exterior panel with a camera and microphone, and of monitors in the homes. It is common in communities and detached houses. It is best to distinguish its faults: if the problem is the image or the sound, it corresponds to a telecommunications installer; if the door does not open despite the bell ringing, the fault is usually in the electric lock.